1. What type of information do you collect?
On the Clarified platform, we gather data primarily through gamified surveys. This encompasses names, email addresses, contact details, responses to survey questions, usage patterns, and any feedback or queries our users submit.
2. How do you collect information?
Users provide information when they participate in our platform's gamified surveys, create accounts, or interact with other features. Data is also collected when users contact us for support or inquiries.
3. Why do you collect such personal information?
We collect personal data for several reasons:
- To deliver and improve our services.
- To provide prompt customer support.
- To personalize and optimize user experiences.
- To offer insights and recommendations to parents, teachers, and schools.
4. How do you store, use, share, and disclose your platform users' personal information?
All personal data is stored securely using the highest level of encryption, with adherence to GDPR regulations. While we gather data through our gamified surveys, this information isn't directly accessible to us. Access to this data is exclusively granted to the specific parent, teacher, or school linked to the user, ensuring utmost data confidentiality.
5. How (and if) do you communicate with your platform users?
For users who opt-in, we may send newsletters, platform updates, and promotional campaigns. Direct communication can also arise from inquiries, feedback, or specific platform-related requests.
6. Is your platform targeting and collecting information from minors?
While our platform collects self-reflection data from students, this information is procured with full consent from educational authorities and parents. Although these reflections are processed, they aren't directly accessible to us. If we inadvertently collect data without the necessary consents, we swiftly act to delete that information.
8. Contact Information
9. Data Retention Policy
10. Third-Party Integrations
Our platform may integrate with third-party tools or services to enhance user experience or for analytical purposes. This policy does not cover the privacy practices of these third parties, and we encourage users to familiarize themselves with those parties' policies.
11. Cookies and Tracking
12. Data Security
We employ industry-standard security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal data. This includes the use of firewalls, secure server locations, and encryption technologies.
13. User Rights
Users have the right to:
- Know what personal data is being collected.
- Access and obtain a copy of their data on request.
- Correct inaccurate personal data.
- Withdraw consent (where consent is our legal basis for processing your personal data).
- Request deletion or removal of personal data.
- Lodge complaints regarding our data processing activities.
14. Educational Records
For users in jurisdictions where educational records are granted special protection, we comply with all applicable laws and regulations. This includes working with educational institutions to ensure appropriate safeguards are in place.
15. International Data Transfers
Given that we operate internationally, your data may be processed in countries outside of your jurisdiction. In such cases, we ensure data protection standards are met through appropriate safeguards.
16. Logging and Monitoring
For security reasons, we log certain user activities on our platform. These logs are strictly monitored and maintained to ensure the integrity and security of our platform.
17. Advertising and Promotion
We do not use personal data collected from our educational tools and assessments for advertising purposes. No data gathered from students is used for third-party promotions.
18. Feedback and Testimonials
Any feedback or testimonials shared with us can be used for promotional purposes.